Terms of Service

Terms of Service

Last Updated: October 26, 2026

Welcome to AIRXLI. These Terms of Service govern your access to and use of https://airxli.com, including purchases made through our online store.

The website is operated by Guangzhou Shunling International Trade Co., Ltd. By accessing our website or placing an order, you agree to these terms, subject to any rights that cannot be excluded under applicable law.

Please read these terms carefully before using our website.

1. Eligibility and Use of the Website

By using this website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.

You agree not to use our website for unlawful purposes, attempt to interfere with its operation, submit fraudulent orders, or violate the rights of others.

2. Products and Product Information

We make reasonable efforts to display product descriptions, images, dimensions, colors, materials, and other relevant information accurately.

Actual product appearance may vary slightly due to lighting, display settings, manufacturing variations, or other factors.

Please review the product information carefully before purchasing. If you have questions about a product, please contact us before placing your order.

Nothing in these terms excludes any mandatory rights you may have regarding inaccurate descriptions, defective products, or goods that do not conform to applicable legal requirements.

3. Prices and Product Availability

Prices, promotions, product availability, and product descriptions may change from time to time.

The price and applicable charges presented during checkout will generally determine the amount payable for your order, subject to correction of genuine errors and applicable law.

If a material pricing or availability error affects an order, we may contact you to explain the issue and discuss an appropriate resolution.

4. Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected products.

An order confirmation acknowledging receipt does not necessarily mean that the order has been finally accepted. Order acceptance may occur when we confirm acceptance, begin fulfillment, or otherwise communicate acceptance, depending on the checkout process and applicable law.

We reserve the right to decline or cancel orders where reasonably necessary, including suspected fraud, unauthorized transactions, inventory issues, or material listing errors.

If payment has already been collected for an order that is canceled, we will arrange an appropriate refund in accordance with applicable law.

5. Payment

You agree to provide accurate billing and payment information when placing an order.

Available payment methods and any applicable charges will be displayed during checkout.

Payment processing may be handled by third-party payment providers and is subject to their terms and security procedures.

6. Shipping and Delivery

Shipping options, applicable fees, estimated delivery times, and destination restrictions may be displayed at checkout.

Delivery estimates are not guaranteed unless expressly stated otherwise. Delays may occur due to customs clearance, carrier operations, weather, holidays, or other circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

7. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy, together with any mandatory rights provided by applicable law.

Please contact customer service before returning an item to obtain instructions and confirm the appropriate return procedure.

8. Intellectual Property

Unless otherwise indicated, the website's content, including text, graphics, logos, photographs, design elements, and other materials, is owned by or licensed to the relevant rights holder.

You may not reproduce, distribute, modify, publish, or commercially exploit website content without appropriate authorization, except as permitted by law.

9. User Communications

If you submit questions, feedback, reviews, or other communications, you agree not to submit unlawful, deceptive, abusive, or infringing content.

We may use and respond to communications as reasonably necessary to provide customer service, administer our business, and meet legal obligations.

Any use of customer reviews or other content for promotional purposes will be subject to applicable law and any required permissions.

10. Third-Party Services

Our website may rely on third-party services, including payment processors, logistics providers, and technical service providers.

We are not responsible for the independent terms and practices of third-party services, except to the extent required by applicable law.

11. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, the website and its services are provided on an available basis, and we do not guarantee uninterrupted or error-free website operation.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights, liability for fraud, or other non-excludable liability.

To the extent permitted by law, we are not responsible for indirect or consequential losses arising from the use of the website where such exclusions are legally permitted.

12. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website or your material violation of these terms, where such losses are attributable to your conduct.

This provision does not apply where prohibited by law.

13. Governing Law and Consumer Rights

These terms are subject to applicable laws and mandatory consumer protection requirements.

Nothing in this section is intended to deprive consumers of any mandatory protections available under the laws that apply to their purchases.

Any dispute resolution or jurisdiction provision will operate only to the extent legally enforceable.

14. Changes to These Terms

We may update these terms from time to time. Revised terms will be published on this page with an updated revision date, where appropriate.

Changes will apply as permitted by applicable law. Your continued use of the website after updated terms are posted constitutes acceptance only to the extent legally recognized.

15. Contact Information

These Terms of Service are provided by:

Company Name: Guangzhou Shunling International Trade Co., Ltd.

Company Address:
Room 227-3, 2nd Floor, No. 59 & 63
Shatai South Road, Tianhe District, Guangzhou City

Customer Service Phone: +86 18771948647

Website: https://airxli.com

Email:service@airxli.com